Terms and Conditions

DEFINITIONS

Terms written with a capital letter in these Terms and Conditions shall have the following meaning, unless the context dictates otherwise:

Store – Scary.ltd online store

Goods – all products offered for sale in the Store

You (Customer/User) – a person using the Store

Terms and Conditions – these terms and conditions;

Sales Agreement – an agreement concluded by the Customer with the Store; The Act of 2 March 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product applies to the agreement.

 

GENERAL INFORMATION

A condition for starting to use the Store is reading and accepting these Terms and Conditions.

1. These Terms and Conditions are addressed to Store Customers – they define the rules for placing orders in the Store and the rules for concluding Sales Agreements.

2. The Store enables the purchase of Goods via the Internet at: catcat.eu

3. Information about products in the Store, including descriptions and prices of Goods, constitutes an invitation to submit an offer to conclude a Sales Agreement within the meaning of Art. 71 of the Civil Code, in accordance with the terms of the Terms and Conditions.

4. Photos and presentations of the offered Goods are illustrative and serve to present specifically indicated models.

5. Goods in the Store are marked in detail. The Customer has access to information about the properties of the Goods, their prices, the materials from which they are made, etc.

6. The Store Customer is obliged to:

- Use the content posted on the Store's pages exclusively for personal use;

- Use the Store in a manner consistent with the laws in force in the territory of the Republic of Poland and the provisions of the Terms and Conditions

 

NEWSLETTER

The User may place an order for the service of receiving Newsletters by filling out a form on the Store's websites, through which the Customer consents to:

- Receiving commercial information from the Store within the meaning of Art. 10 par. 2 of the Act of 18 July 2002 on the provision of services by electronic means to the e-mail address provided during registration.

- The collection and processing of their personal data by the Store for marketing purposes in accordance with the Act of 29 August 1997 on the protection of personal data,

- The Store, as the administrator of all personal data provided by the Customer, ensures their protection in accordance with the Act of 29 August 1997 on the protection of personal data.

- We use the Brevo platform for newsletter automation. By subscribing to the newsletter, the User consents to the transfer of their personal data to MailChimp, in accordance with their Privacy Policy and Terms and Conditions. Brevo is EU-U.S. Privacy Shield Framework certified and meets GDPR requirements.

- The Customer may cancel the newsletter service at any time by clicking the link at the bottom of each sent e-mail.

 

CONCLUSION OF A SALES AGREEMENT

1. The Customer may conclude a Sales Agreement by placing an order on the Store's website. The Sales Agreement is concluded between the Customer and the Store.

2. Orders can be placed 24 hours a day, every day of the week. Orders placed on non-working days will be processed on the first working day following the day the order was placed.

3. A condition for placing an order is providing the Customer's data necessary for the delivery of the Goods to the Customer and generating an invoice during the purchase on the Store's website.

4. To place an order, select the Goods from the available offer, their color, size, and quantity by adding them to the "Basket".

5. Until the product selection is confirmed with the "Place Order" button, the Customer has the option of making changes and modifications to the Goods in the order, as well as the contact and delivery details for the Goods and for invoicing.

6. Sending an order by the Customer (confirmation with the "Place Order" button after selecting the payment) constitutes the Customer's offer submitted to the Store, for the purpose of concluding a Sales Agreement, in accordance with the content of the Terms and Conditions.

7. After the Customer places an order, a confirmation will be shown on the Store's website, and a message will be sent to the e-mail address provided in the order containing information regarding the ordered Goods, the order value, the selected type of delivery and payment, and the Customer's contact details. This message is confirmation that the Store has received the Customer's offer to purchase the Goods.

8. The Customer receives confirmation of the acceptance of their offer for processing electronically (so-called "Order Acceptance Confirmation") to the indicated e-mail address. Upon receipt of the above-mentioned confirmation, a Sales Agreement for the Goods ordered by the Customer is concluded.

9. The Sales Agreement is concluded in accordance with these Terms and Conditions.

10. The Customer has the right to cancel the order before receiving confirmation from the Store that the order has been accepted for processing. For this purpose, the Customer should immediately contact the Store via e-mail and inform the store about the cancellation of the order.

11. Due to high interest, the Store reserves the right to refuse to fulfill an order placed by the Customer in the event that:

In the event of a refusal to fulfill the order, the Customer will not receive the confirmation and message referred to in paragraph 7 above, and will be informed via the Store's website or by e-mail that the offer has not been accepted and the sales agreement has not been concluded. The lack of information about the non-acceptance of the offer and the non-conclusion of the sales agreement does not mean the acceptance of the offer and the conclusion of the sales agreement.

 

12. The Customer placed an order under the conditions referred to in paragraph 12 below;

- The Customer's contact details are untrue;

- There is a lack of payment authorization in the electronic payment system (Blue Media or PayPal) selected during the order;

- The payment was not made within the specified time.

DELIVERY AND COLLECTION

1. Order processing begins after the sales price and any shipping costs paid by the Customer appear in the Store's account in the selected payment system (Blue Media, PayPal, or bank account).

2. The order processing time in the Store, indicated on the product page, is the most probable time during which the order will be shipped. In exceptional situations, the order processing time is confirmed by a Store employee via e-mail or by phone. Products are delivered to the indicated address by a company chosen by the Customer. Fees for product delivery are provided during the ordering process. The estimated delivery time is 1 working day from the day following the shipment dispatch. When choosing "Paczka w Ruchu" as a carrier, it may be longer. Order processing begins after the sales price and any shipping costs paid by the Customer appear in the Store's account in the selected payment system (Blue Media, PayPal, or bank account).

3. Upon receipt of the shipment delivered by a courier, the Customer should carefully check the completeness of the shipment's contents, the condition of the outer packaging, and the condition of the ordered Goods in the courier's presence. In case of damage to the shipment, the Customer should draw up a damage report with the courier in two identical copies signed by the Customer and the courier. Please inform the Store immediately about the desire to file a complaint; the time limit and conditions of the complaint are specified by the courier company's regulations.

SALES, PRICES, PAYMENTS

1. The price of a given Good stated on the Store's website is binding for the parties from the moment the Customer receives the confirmation of the order acceptance for processing. The price referred to in the preceding sentence will not change regardless of any changes in the Store that occur after the confirmation of order acceptance is sent to the Customer.

2. The prices of Goods in the Store are gross prices. In the Polish language version, they are given in Polish Zlotys.

3. The method of payment for the Goods is chosen by the Customer. The Store enables electronic payment via the Przelewy24 or PayPal payment system before delivery. Order processing begins after the payment for the Goods is received.

4. The Store reserves the right to change the prices of Goods in the Store, introduce new Goods for sale, conduct and cancel promotional campaigns on the Store's pages, or make changes to them in accordance with the norms of the Civil Code and other acts. These changes will not infringe upon the rights of persons who concluded sales agreements for Goods offered in the Store before the aforementioned changes.

5. In our store, payments are handled by the company Przelewy24

6. The Store accepts payments by: Visa, MasterCard, Maestro

7. If it is necessary to refund funds for a transaction made by a customer by payment card, the seller will make the refund to the bank account assigned to the Payer's payment card.


WARRANTY, RETURNS AND COMPLAINTS

1. The Store, as the seller, is liable to the Customer who is a consumer within the meaning of Art. 221 of the Civil Code for the non-conformity of the Goods purchased by the Customer with the Sales Agreement, to the extent specified by the Act on specific terms of consumer sales and amendment of the Civil Code of 27 July 2002.

2. All Goods offered in the Store are new. There may be slight differences in the appearance of the products. Goods made to order; according to the Customer's specification or adjusted in such a way that they serve to satisfy their individualized needs, are not subject to exchange or return.

3. The Store reserves the right to change prices and quantities of Goods in the Store's offer during the day, withdraw or introduce individual products to the Store's offer, conduct and withdraw promotional campaigns on the Store's website, as well as modify them.

4. Every item purchased in the Store can be subject to a complaint in compliance with the relevant time limits and complaint conditions if it has defects constituting its non-conformity with the Sales Agreement. To start the complaint process, please download and fill out the complaint form (COMPLAINT FORM), which, together with the goods, should be sent to the address indicated therein. The Customer will receive information on how the complaint has been processed within 14 days from the date the Store receives the shipment containing the claimed Goods. In the event of a positive resolution of a complaint submitted by courier, the Store will send the Customer a full-value product (repaired or new) within 20 working days, and if this proves impossible (e.g., out of stock), the Store will refund the full amount of the paid price of the Goods. In the event that the complaint is not accepted, an opinion on the groundlessness of the complaint will be sent to the Customer via e-mail. If the product is not collected by the customer within 90 days from the issuance of the decision, the Store reserves the right to dispose of the product.

5. If the Customer detects damage to the Goods during transport, the Customer is obliged to draw up a damage report in the presence of the courier. Complaints resulting from damage to the Goods during transport will be considered on the basis of the damage report drawn up by the Customer and the courier.

6. The Customer has the right to withdraw from the Sales Agreement without giving a reason within 14 days from the date of receipt of the Goods. A condition for the return to be accepted is sending the Document (RETURN FORM) and the purchased Goods (with originally sewn-in labels, originally attached paper tags, unused and clean, odorless) to the correspondence address of the Warehouse (Scary.ltd, FILTROWA 67D/103, 02-055 Warsaw) within 14 days from the date of receipt of the Goods. The refund amount will be returned in the same way the payment was made. Depending on the chosen payment method, the refund will be credited to the bank account, PayPal account, or payment card.

7. The Store has the right to refuse to accept the Goods in cases of returning damaged Goods, a return made after the permissible time limit, or the delivery of non-full-value, i.e., incomplete, Goods to the Store.

8. The Store does not accept Goods sent by cash on delivery.

9. The Store does not accept Goods sent as letters via the Polish Post. Packages sent via courier companies or the Polish Post are accepted, except for periods of epidemic and pandemic, when the package would have to be collected from a Post Office branch.

PRIVACY POLICY

1. How we use your personal data
- Your personal data is protected by the Store against unauthorized use, modification, or destruction by using appropriate technical and organizational measures.
- The Store uses cookies. Cookies (so-called "cookies") are IT data, in particular text files, that are stored in the User's end device and are intended for using the Store's websites. Cookies are used for the following purposes:
If you do not want to receive cookies, you can change your browser settings. Limitations on the use of cookies may, however, affect some features available on the Store's websites.
- Creating statistics that help understand how Users use the Store's websites, which allows for improving their structure and content,

2. Transferring your personal data to others
- Your personal data may be transferred to PayPal or Blue Media S.A. in order to process payments.
- Your data necessary to deliver the order will be transferred to courier companies – depending on the choice of shipping operator.
- If you subscribe to our newsletter or waiting list, your email address and preferred language version will be transferred to the MailChimp system.

3. International transfer of personal data
In this section, we describe the circumstances when your personal data may be transferred to countries outside the European Economic Area.
- Our servers are located in the European Union.
- Your data may be transferred to payment systems, courier companies, and analytical platforms, as we describe in the Terms and Conditions. All of them meet the required rules for storing and processing personal data of EU member state citizens.
- Storing and deleting personal data

4. In this section, we describe our policy for storing and deleting personal data and procedures designed to meet our requirements in this regard.
- Personal data will not be stored longer than is necessary to achieve the purpose for which it was made available in the Store.
- We store your personal data as follows:
Additionally, we may store your personal data for longer if required to comply with legal requirements.
- All data regarding concluded transactions, including contact details, correspondence records, and all transaction records, will be stored for a minimum of five years in order to comply with legal requirements.
- Personal data provided when subscribing to the newsletter will be stored until you unsubscribe from the newsletter or request the deletion of your personal data.
- Personal data provided when signing up for a waiting list will be stored until the product becomes available and a notification is sent, or you request the deletion of your personal data.

5. Privacy Policy Update
- We may update the Privacy Policy and Terms and Conditions by publishing a new version on the Store's website.
- We encourage you to check this page for updates.
- If you subscribe to our newsletter, we may inform you about the update via email.

6. Your rights
- You can ask us to provide the personal data we hold about you. Providing the information will require:
- We may refuse to provide personal data if it is legally permitted in the circumstances.
- You can ask us at any time to stop using your information for marketing purposes.
- In practice, your data will be used for marketing purposes only if you consent to it.
- Payment of a fee to cover the costs of the operation (15 PLN);
- Providing the required proof of identity

 

FINAL PROVISIONS

1. The administrator and sole owner of the Store is KACPER KOSIŃSKI (NIP 7292705537).

2. Customers' personal data provided during order placement in the Store are processed by the Store solely for the purpose of order fulfillment.

3. By placing an order, the Customer agrees to use the Store in accordance with the provisions of these Terms and Conditions as of the date of the order. Failure to accept the provisions of these Terms and Conditions prevents the purchase of Goods offered by the Store.

4. Polish law applies to the Sales Agreement of Goods in the Store.

5. In matters not regulated by these Terms and Conditions, the provisions of the Civil Code or other acts applicable to the activity and functioning of the Store shall apply accordingly.

6. The court competent for settling disputes is the common court locally competent according to applicable law.

7. The Store reserves the right to make changes to the Terms and Conditions at any time. Changes to the Terms and Conditions are effective from the moment they are published on the Store's website. Changes to the Terms and Conditions may not infringe upon the acquired rights of Customers using the Store.

8. The Store Administrator takes measures to ensure the fully correct functioning of the Store's website to the extent resulting from current technical knowledge and undertakes to immediately remove any irregularities reported by Customers. The Store is not liable for disruptions in operation caused by an Internet network failure.

9. All photos, graphics, logos, publications, and texts available in the Store are protected by the Act of 4 February 1994 on copyright and related rights (Journal of Laws 1994 No. 24, item 83). It is forbidden to illegally copy, reproduce, or distribute any content posted on the Store's website.


••••